Contacted them regarding the ice maker. One of the techs came and said a part needed to be ordered. Took nearly 17 days to replace the part. No updates at all until I messaged them. I was told the part came in a couple of days ago, however they were closed due to a holiday (not my concern), and none of this was communicated to me. Not willing to offer a discount at all. Terrible customer service.
Once upon a time Avi would come to your house and do a proper job. nowadays he sends people and it is not the same. had a fridge with an ice dispenser problem and now i have a totally useless one.
Highly recommend United appliances repair. Knowledgeable technician, fair price, trustworthy company. I really appreciate their helpful and prompt response. Thank you Avi!
Called United the Friday prior to Labor Day weekend, advised my service needs… said someone could be here on Tuesday, and they were here and on time! Very kind, very professional. Will be using them in the future! I highly recommend.
Windell Jonn was great! problem diagnosed and fixed promptly…United Repair responded incredibly quick for my service request…would recommend United for any appliance repairs
Fast efficient great work! Mike who helped us fix our microwave came in was very knowledgeable and had the job done in no time would definitely recommend for any home appliance repairs needed.
Avi was very responsive. I called him at 9:00AM, and and he had one of his great tech Amir at our home by 1:30PM. He installed the part and got our refrigerator fixed. Avi texted me later to make sure I was pleased with the service. Highly recommend this company. They show-up on time, and they follow-up to make sure we were satisficed with their service. The tech was super friendly and professional.
Good service and my machine is working like new. Totally recomended
Google rating score: 4.5 of 5, based on 398 reviews